Skip to content
Write review For Business
  • Login

Contact Marathon Sports Customer Service

How to Reach a Person at Marathon Sports

Verified Contact Information

Customer Service Number:

  • 1-781-460-6748
    Voicemail-Only Line
Call Now
Send Message

Customer Service:

help@marathonsports.com

Legal:

mail@marathonsports.com
Privacy Inquiries

Marathon Sports Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Marathon Sports Phone Number
1 (781) 460-6748
Average Calls duration
1 minute
Most Popular Marathon Sports Email Address
help@marathonsports.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Marathon Sports?

Marathon Sports offers a variety of customer support to help customers with different inquiries. To speak with a Marathon Sports customer service team representative immediately, dial 1-781-460-6748. The Marathon Sports phone number connects customers with representatives who can answer questions about shipping, returns and exchanges, discounts, and the company's affiliate program. Whether you track a current order or just need clarification concerning the company's policies, this phone line effectively receives personalized concern support.

For those who prefer email communication, Marathon Sports has two primary email addresses that customers can use to make inquiries. The first Marathon Sports email address caters to general help questions or its customers help@marathonsports.com. Users can send their inquiries describing their problems in detail to mail@marathonsports.com. Customers can use these Marathon Sports email options to inquire about products, order issues, or other concerns. These email addresses ensure that even if customers cannot connect via phone, they can still receive assistance promptly.

The Marathon Sports office address is 838 Moody St., Waltham, Massachusetts 02453, United States. This is the Marathon Sports headquarters and is used to send correspondence via mail. Customers will find in-store support helpful or need a formal exchange of information should use the above address as contact.

Marathon Sports includes a detailed section called "Support" on the Marathon Sports website. This section elaborates on information regarding general inquiries such as shipping policy, returns and exchange policy, discounts, and affiliate programs. If none of this answers the question, customers are allowed to forward the issue via email to the support team to solve the query further.
Additionally, the company has introduced live chatting through their Support Bot, which is hosted on the Marathon Sports website. The bot allows customers to leave a message or automatically select from options like order tracking, reporting an issue, canceling an order, or asking product-related questions. Once the team goes online, the customer will receive an email response to the concern.

PissedConsumer Club

Contact Information

Marathon Sports Website:

Marathon Sports Help Center:

Corporate Office Address:

Marathon Sports
838 Moody St.
Waltham, Massachusetts 02453
United States

Why Customers Call Marathon Sports?

Top Reasons of Customers Calls

  • Return/ Replace 30%
  • Customer Inquiries & Issues 19%
  • Shipping and Delivery 18%
  • Request for Information 15%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Payments and Charges 3%
  • Product/ Service 3%
  • Cards 3%
  • Staff 1%
  • Questions About an Order 1%

Return/ Replace

30%
  • "Return"
  • "Return info"
  • "return order"

Customer Inquiries & Issues

19%
  • "Order no. 502752 two Hoka shoes, order last August 11,2026 ."
  • "Missing oackage"
  • "Messed up order"

Shipping and Delivery

18%
  • "Where is my order"
  • "Wrong shipping address"
  • "Shoes not delivered to correct addresd"

Request for Information

15%
  • "Confirmation of order"
  • "need status on the order of hokas conf.#NK3R6AXK1"
  • "Request return item"

Activation/ Cancellation

3%
  • "Cancel order"
  • "Need to cancel order"

Refund

3%
  • "Refund"
  • "My refund"

Payments and Charges

3%
  • "You charged me for shoes that didn't arrive"
  • "Payment"

Product/ Service

3%
  • "Price drop 1 week after purchase. #MKWQ360"
  • "Error in return"

Cards

3%
  • "Gift card not received"
  • "Gift card"

Staff

1%
  • "Need customer service immediately please. Thank you"

Questions About an Order

1%
  • "my order"

Compare Marathon Sports Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Doctors of Running
Doctors of Running Customer Service
Gazelle Sports
Gazelle Sports Customer Service
Fit2Run
Fit2Run Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Marathon Sports? What happened? What can we help you with?
Submit review Don't show this popup
Marathon Sports
Reviews Contacts Community